Oracle Field Service Design Lead

Accenture PLC; City of Albany (NY); On-site; USD 87,000 - 266,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) plan with matching

Bonus opportunities

Job summary

Accenture PLC is seeking a transformation-focused Oracle OFS Consultant to modernize field service operations for utilities clients. You will combine Oracle Field Service Cloud expertise with strong consulting, communication, and scrum delivery skills to guide offshore and onshore teams through complex changes.

The role emphasizes configuring and adopting OFS solutions, improving workforce productivity and customer experience, and delivering scalable, actionable outcomes across scheduling,

Qualifications

• Minimum 5 years of experience with Oracle Field Service Cloud solution.
• Minimum 3 years of experience as a Technical Designer on Oracle Field Service Cloud implementations.
• Minimum 3 years of experience with Configuration Tools components and Java/Groovy.
• Minimum 2 years of experience in field service operations, dispatch, scheduling optimization, or related areas.
• Experience collaborating across cross-functional teams including business, technology, testing, training, client and offshore teams.
• Bachelor’s degree or equivalent (12+ years of work experience); if Associate’s degree, 6+ years required.

Responsibilities

• Support Oracle OFS transformation programs for utilities clients, including process redesign and deployment.
• Create Technical Design documents aligned with the solution design.
• Lead and coach Developers, ensuring code quality and adherence to specifications.
• Define unit tests and validate key business scenarios across scheduling, dispatch, and field execution.
• Coordinate with Business and Functional Designers to align technical solutions with the approach.
• Manage cutover activities and stakeholder communications for OFS releases.

Skills

Oracle Field Service Cloud

Technical Designer

Configuration Tools

Java/Groovy

Field service operations

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Java

Groovy

Configuration Tools

Job description

Accenture PLC is seeking a transformation-focused Oracle OFS Consultant to modernize field service operations for utilities clients. You will combine Oracle Field Service Cloud expertise with strong consulting, communication, and scrum delivery skills to guide offshore and onshore teams through complex changes.

The role emphasizes configuring and adopting OFS solutions, improving workforce productivity and customer experience, and delivering scalable, actionable outcomes across scheduling,