Oracle Field Service Cloud Architect

Accenture PLC; Columbus (OH); On-site; USD 59,000 - 157,000; Full time

Job summary

Accenture in Columbus, Ohio is seeking a transformation-focused Oracle Field Service Consultant to help utilities modernize field service operations and deliver measurable business value.

You will combine hands-on OFS configuration with strong consulting, communication, and Scrum delivery skills, partnering across business, technology, client, product, testing, training, and offshore teams to translate operational needs into scalable, high‑quality solutions that improve workforce productivity

Qualifications

• 3+ years working on Oracle Field Service Cloud solution application.
• 3+ years of work experience as a Technical Designer on an Oracle Field Service Cloud implementation.
• 3+ years of work experience with Configuration Tools components and Java/Groovy.
• 2+ years of experience working with field service operations, dispatch management, scheduling optimization, or related areas.
• Bachelor's Degree or equivalent (6 years) work experience or higher.

Responsibilities

• Support Oracle OFS transformation programs for utilities clients, including field service process redesign, solution configuration, testing, training, deployment, and post-go-live adoption.
• Review and understand the acceptance criteria and solution design provided in the Features.
• Create Technical Design documents to satisfy the Feature Acceptance Criteria and aligned with the solution design.
• Walk through technical design documents with the Developers.
• Communicate technical solution and progress to different cross-functional teams.
• Ensure that developed code is in line with the technical specifications and ensure high quality deliverables.
• Analyze and triage defects to recommend fixes.
• Define unit test cases that cover important business scenarios.
• Configure and extend Oracle Utilities products to meet requirements.
• Lead and coach Developers in the team by imparting knowledge and managing their performance.
• Analyze functional, technical, and integration requirements across scheduling, dispatch, mobile workforce, routing, capacity, and field execution processes.
• Support execution of cutover activities, deployment readiness, change enablement, and stakeholder communications for OFS releases.

Skills

Oracle Field Service

Consulting

Scrum

Stakeholder management

Education

Bachelor's Degree or equivalent

Tools

Java

Groovy

Job description

Accenture in Columbus, Ohio is seeking a transformation-focused Oracle Field Service Consultant to help utilities modernize field service operations and deliver measurable business value.

You will combine hands-on OFS configuration with strong consulting, communication, and Scrum delivery skills, partnering across business, technology, client, product, testing, training, and offshore teams to translate operational needs into scalable, high‑quality solutions that improve workforce productivity