Oracle Field Service Architect – Utilities Transformation

Accenture PLC; Carmel (IN); On-site; USD 80,000 - 190,000; Full time

Job summary

Accenture seeks an experienced Oracle Field Service (OFS) Consultant in the United States to help utilities modernize field service operations. You will combine OFS expertise with strong consulting, communication, and scrum delivery skills to guide multi-team efforts across business, technology, and offshore resources.

You will design, configure, test, and deploy OFS solutions, ensuring alignment with business needs and high-quality deliverables.

Qualifications

• 3+ years on Oracle Field Service Cloud
• 3+ years as a Technical Designer on OFSC implementations
• 3+ years with Configuration Tools components and Java/Groovy
• 2+ years experience in field service operations, dispatch, scheduling, or related areas
• Experience collaborating across cross-functional teams; Bachelor-level education or 6 years’ work experience

Responsibilities

• Support Oracle OFS transformation programs for utilities clients, including process redesign, configuration, testing, training, deployment and adoption.
• Review acceptance criteria and solution design in the Features.
• Create Technical Design documents aligned with the solution design.
• Walk through technical design docs with Developers.
• Communicate technical solution and progress to cross-functional teams.
• Ensure code aligns with specifications and deliverables meet quality standards.
• Analyze defects and recommend fixes.
• Define unit test cases for key business scenarios.
• Configure and extend Oracle Utilities products to meet requirements.
• Collaborate with Business and Functional Designers to align solution approach.
• Lead and coach Developers on the team.
• Analyze requirements across scheduling, dispatch, mobile workforce, routing, capacity, field execution.
• Support cutover activities, deployment readiness, change enablement, stakeholder communications.

Skills

Oracle Field Service Cloud

Technical design

Java / Groovy

Field service operations knowledge

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Tools

Groovy

Oracle Utilities tools

Job description

Accenture seeks an experienced Oracle Field Service (OFS) Consultant in the United States to help utilities modernize field service operations. You will combine OFS expertise with strong consulting, communication, and scrum delivery skills to guide multi-team efforts across business, technology, and offshore resources.

You will design, configure, test, and deploy OFS solutions, ensuring alignment with business needs and high-quality deliverables.