Oracle Cloud HCM HR HelpDesk Consultant

Acelar, Inc.; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Acelar, Inc. is seeking an Oracle Cloud HCM HR HelpDesk Consultant to design and configure the HelpDesk module for federal government clients.

You will gather requirements, perform fit-gap analyses, and translate findings into actionable solutions, leading CRPs and validating configurations through targeted testing. Responsibilities include designing functional designs, mapping legacy fields to Oracle HCM Cloud, executing unit tests, and serving as the client-dev liaison to ensure accurate

Qualifications

• Experience with Oracle Cloud HCM HR HelpDesk in federal government projects.
• Ability to gather requirements, map gaps, and translate them into designs.
• Hands-on config, testing, and defect triage.

Responsibilities

• Gather and evaluate client requirements and gaps.
• Lead CRPs to validate functionality and collect feedback.
• Design, configure and test Oracle Cloud HCM HR HelpDesk modules.
• Create functional design documents for development.
• Coordinate mapping of legacy fields to Oracle HCM Cloud.
• Support training and act as client liaison during delivery.

Skills

Oracle Cloud HCM HR HelpDesk

CRP (Conference Room Pilots)

Requirements gathering

Functional design documents

Unit testing

Client communication

Tools

Oracle ERP Cloud

SOA integration

Job description

Location: Remote, United States (limited travel)

Clearance/Eligibility: U.S. Citizenship Required (No H1B, EAD or Green Card holders. No Dual-Citizens)

About Us

Acelar is a trusted provider of IT consulting services to Federal, DoD, and commercial clients. We specialize in delivering innovative, secure, and high-quality technology solutions. We are looking for a skilled Oracle Cloud HCM HR HelpDesk Consultant to work with project teams and client stakeholders to implement solutions using Oracle HCM HR HelpDesk.

Role Overview

In this role, you will take ownership of designing and configuring the Oracle Cloud HCM HR HelpDesk module to meet the unique needs of federal government clients. You will be responsible for gathering and analyzing client requirements, identifying any gaps between current system capabilities and business objectives, and translating these findings into actionable solutions. Your day-to-day activities will include conducting Conference Room Pilots (CRPs), developing detailed test conditions and scenarios, and configuring the Oracle Core HCM module to ensure it aligns with client expectations. You will also execute unit testing to validate your configurations and serve as the primary point contact between the client and the development team, ensuring clear and consistent communication throughout the project lifecycle.

Responsibilities:

• Gather and evaluate client requirements identify gaps between existing system capabilities and client needs
• Conduct Conference Room Pilots (CRPs) to demonstrate system functionality and gather feedback
• Assess requirements for fit-gap analysis
• Develop comprehensive test conditions and scenarios to ensure system functionality aligns with client expectations
• Create functional design documents to guide the development team
• Design and configure the Oracle Cloud HCM HR HelpDesk module to meet specific requirements
• Assist with mapping legacy fields to Oracle HCM Cloud for conversion.
• Execute unit testing to validate system configuration
• Serve as a liaison between the client and development team, ensuring clear and effective communication
• Provide support and insights during the development phase to ensure accurate implementation
• Triage test defects and provide timely resolutions
• Support training activities for end users and stakeholders

Expertise:

Exposure to Oracle Cloud HCM HR HelpDesk, particularly in federal government environments, will be highly beneficial in this position. Familiarity with reviewing requirements, designing solutions, and drafting functional design documents for RICEFW (Reports, Integrations, Conversions, Extensions, Forms, and Workflows) will help you excel. Hands‑on experience with system configuration, test execution, and defect triage will further support your success. Additionally, a willingness to upskill and pursue certification in Oracle HCM Cloud modules will enable you to stay current with evolving technologies and best practices.

Preferred Additional Experience:

• Experience in Oracle ERP or EPM Cloud
• Other Oracle HCM Cloud experience
• SOA integration