Oracle Cloud AMS Delivery Lead (Fully Remote)

Partner Company; United States; A distancia; USD 150.000 - 210.000; Jornada completa

Descripción de la vacante

Partner Company in the United States seeks a Lead for Oracle Cloud AMS delivery to ensure SLA attainment and high client satisfaction. You will own end-to-end delivery, coordinate cross-functional teams and act as the primary escalation point.

You will mentor consultants, oversee quarterly release testing, manage rollout risks, and drive improvements through automation and AI while maintaining a remote-first, collaborative culture.

Formación

• Oracle Cloud AMS leadership experience.
• Strong service delivery and team coaching.
• Excellent communication and stakeholder management.

Responsabilidades

• Lead end-to-end Oracle Cloud AMS delivery, ensuring SLAs and client satisfaction.
• Mentor and develop consultants, providing technical guidance.
• Coordinate quarterly release testing and manage rollout risks.
• Drive improvements through automation and AI.

Conocimientos

Leadership

Client relationships

Mentoring

Automation

AI

Communication

Stakeholder management

Herramientas

Oracle Cloud AMS

Descripción del empleo

• Lead end-to-end Oracle Cloud AMS delivery, ensuring SLAs and client satisfaction.
• Act as primary escalation point and manage client relationships.

Responsibilities:

• Mentor and develop consultants, providing technical guidance.
• Coordinate quarterly release testing and manage rollout risks.
• Drive improvements through automation and AI.

Requirements:

• Oracle Cloud AMS leadership experience.
• Strong service delivery and team coaching skills.
• Excellent communication and stakeholder management.

Partner Company

A partner company delivering Oracle Cloud Application Management Services (AMS) to clients across industries. It emphasizes a remote-first, collaborative culture with transparency, innovation, and accountability.