Oracle Cloud AMS Consultant - Canada

CloudAvanti Inc; Twin Cities (CA); Remote; USD 110,000 - 150,000; Full time

Job summary

CloudAvanti is seeking an Oracle Cloud AMS Functional Consultant to provide ongoing functional support for Oracle Cloud applications in a remote setting (Canada–various cities) with occasional travel. You will troubleshoot, coordinate with technical teams, and assist in release testing while keeping SLAs and backlogs in check.

The role emphasizes ownership, collaboration, and delivering quality outcomes. Ideal candidates have a BA/Finance-related degree or equivalent experience, strong

Qualifications

• Bachelor's degree in Business, Finance or related field or equivalent experience.
• Experience supporting Oracle Cloud applications in production/AMS.
• Strong troubleshooting and root cause analysis skills.
• Experience with service request management and SLA-driven support.
• Ability to manage multiple support tickets and priorities.
• Oracle Cloud certification is considered an asset.
• Excellent communication skills for non-technical audiences.
• Collaborative, solution-focused mindset with ownership and commitment.

Responsibilities

• Provide ongoing functional support for Oracle Cloud applications, resolving incidents and requests within SLAs.
• Troubleshoot and resolve functional issues across Oracle Cloud modules with cross-team coordination.
• Support quarterly Oracle Cloud release testing and coordinate regression testing with clients.
• Maintain and update functional configurations in response to evolving business needs.
• Document root cause analysis, resolutions and knowledge base articles.
• Collaborate with client stakeholders to prioritize and manage a support backlog.
• Identify opportunities for process or system enhancements based on recurring themes.
• Support minor enhancements and small-scope change requests within AMS.

Skills

Troubleshooting

Root cause analysis

Communication

Collaboration

Ownership

Multi-ticket management

Education

Bachelor's degree in Business/Finance or related field or equivalent experience

Tools

Oracle Cloud

Job description

Oracle Cloud AMS Functional Consultant

Location: Remote (Canada – various cities), with occasional client travel as needed
Employment Type: Full-time

At CloudAvanti, we are a premier cloud systems integrator (SI) with the expertise of a global player and the agility of a boutique. We help clients across North America modernize their ERP, HCM, EPM and SCM with Oracle Cloud, delivering outcomes that blend speed, precision and lasting value.

We set the bar high and deliver work that meets it. If you're an Oracle Cloud AMS Functional Consultant who thrives on solving problems quickly, takes ownership of your work and wants to work alongside experienced, motivated teammates, you'll feel right at home here.

What You'll Be Doing

• Provide ongoing functional support for Oracle Cloud applications, resolving incidents, service requests and enhancement requests within agreed SLAs.
• Troubleshoot and resolve functional issues across Oracle Cloud modules, coordinating with technical teams as needed.
• Support quarterly Oracle Cloud release testing, identifying impacts and coordinating regression testing with clients.
• Maintain and update functional configurations in response to evolving business needs.
• Document root cause analysis, resolutions and knowledge base articles for recurring issues.
• Partner with client stakeholders to prioritize and manage a support backlog.
• Identify opportunities for process or system enhancements based on recurring support themes.
• Support minor enhancements and small-scope change requests within the AMS engagement.
• Stay current on Oracle Cloud quarterly updates and emerging functionality relevant to supported clients.

What We're Looking For

• Bachelor's degree in Business, Finance or a related field, or equivalent professional experience.
• Experience supporting Oracle Cloud applications in a production or AMS environment.
• Strong troubleshooting and root cause analysis skills.
• Experience with service request management and SLA-driven support models.
• Ability to manage multiple support tickets and priorities simultaneously.
• Oracle Cloud certification is considered an asset.
• Excellent communication skills, with the ability to explain issues and resolutions to non-technical audiences.
• A collaborative, solution-focused mindset with a strong sense of ownership and commitment to delivering quality outcomes.

Why You'll Love Working Here

• Premier cloud SI experience: work alongside some of the most talented and experienced Oracle Cloud professionals in the market.
• More ownership, less bureaucracy: work directly with clients and CloudAvanti leaders, own meaningful workstreams and see your recommendations move quickly from idea to execution.
• Meaningful impact with a bias towards action: collaborate directly with decision-makers and see your solutions come to life.
• Room to grow: we're expanding fast, creating opportunities to shape delivery, lead projects, mentor others and take on greater responsibility as you grow.
• Build what's next: help shape how we deliver Oracle Cloud using AI, automation and proprietary accelerators designed to improve delivery quality and speed.
• Interesting, varied work: work with clients across industries and tackle different business, process and technology challenges.
• A culture that backs you: transparency, innovation, accountability and high standards are how we work.
• Flexibility that works for you: remote-first, with occasional client travel and opportunities to connect in person for key sessions and team events.

Who We Are

CloudAvanti is a premier Oracle Cloud systems integrator helping North American clients modernize with confidence. We combine enterprise-grade delivery with a boutique level of service, bringing speed, clarity and partnership to every engagement.

Ready to build something great with us?