Optometry Scheduler for Seamless Patient Appointments

Rosin Eyecare; Manhattan Beach (CA); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

TeamVision, a managed service organization within EssilorLuxottica, is seeking a full-time central scheduler for our Manhattan Beach practice. You will coordinate patient appointments, verify insurance, and support efficient daily operations using our scheduling and EHR systems.

The role demands strong customer service, organization, and communication skills, with 2+ years of experience. We offer a competitive pay range, benefits, and opportunities for professional development.

Qualifications

• High school diploma or equivalent.
• 2+ years of related work experience.
• Strong customer service skills.
• Excellent organization and multitasking abilities.
• Effective verbal and written communication.

Responsibilities

• Interact with patients to schedule appointments, provide information about procedures, and answer questions related to scheduling.
• Maintain and update the schedules, ensuring accurate and up-to-date information on appointments, meetings, and other commitments.
• Maintain detailed and accurate records of patient appointments, cancellations, and reschedules.
• Communicate effectively with team within the practice to ensure smooth coordination and resolve scheduling conflicts.
• Verify patient information, insurance details, and appointment requirements to facilitate a seamless check-in process.
• Ensure compliance with Practice policies, privacy regulations (HIPAA), and other relevant guidelines related to scheduling and patient information.
• Manage last minute changes, cancellations, and urgent appointment requests while maintaining a balanced schedule.
• Proficiently use scheduling software and electronic health records systems to streamline the scheduling process and maintain accurate records.
• Strive to enhance the patient’s experience by minimizing wait times, providing clear instructions, and addressing scheduling-related concerns promptly.

Skills

Customer service

Multitasking

Communication

Organization

Education

High school diploma or equivalent

Tools

Scheduling software

Electronic Health Records

POS system

Job description

TeamVision, a managed service organization within EssilorLuxottica, is seeking a full-time central scheduler for our Manhattan Beach practice. You will coordinate patient appointments, verify insurance, and support efficient daily operations using our scheduling and EHR systems.

The role demands strong customer service, organization, and communication skills, with 2+ years of experience. We offer a competitive pay range, benefits, and opportunities for professional development.