Optometric Technician: Total Patient Experience Enthusiast

EyeCare Associates, Inc.; Birmingham (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Full benefits package

401k with employer matching

Paid time off

Paid holidays

Paid maternity leave

Eyecare certification reimbursement

Competitive base pay

Employee discounts

Job summary

EyeCare Partners in Birmingham, AL is seeking an Optometric Technician to support the Total Patient Experience. You will assist with initial testing to prepare patients for exams using a range of optical equipment and help maintain a welcoming, efficient clinic.

The qualifications include at least 1 year in a customer-facing role, prior ophthalmic experience preferred, HIPAA compliance, and the ability to work a flexible schedule including weekends.

Qualifications

• Minimum 1 year in a position interacting with customers/patients
• Prior ophthalmic experience preferred
• Favorable result on background check as required by state
• Must provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Skills

Customer service

Communication

HIPAA compliance

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners in Birmingham, AL is seeking an Optometric Technician to support the Total Patient Experience. You will assist with initial testing to prepare patients for exams using a range of optical equipment and help maintain a welcoming, efficient clinic.

The qualifications include at least 1 year in a customer-facing role, prior ophthalmic experience preferred, HIPAA compliance, and the ability to work a flexible schedule including weekends.