Optometric Technician: Total Patient Experience & Benefits

EyeCare Associates, Inc.; Huntsville (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Eyecare Certification Reimbursement

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Associates, Inc. in Huntsville, AL is seeking an Optometric Technician who will support a doctor in delivering a world class Total Patient Experience. You will operate optical equipment to perform initial testing and help prepare patients for exams.

This role requires prior medical office exposure, a patient‑focused attitude, and accuracy with HIPAA rules. Proficiency with common office software is expected, and you may be asked to travel to other locations as needed.

Qualifications

• Medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Comply with all company policies and procedures including HIPAA
• Practice urgency at all times placing value on a patient’s time, as well as the doctor’s time and schedule
• Operate manual lensometer, auto-lensometer, autorefractor/keratometer, retinal camera, visual field, GDX or OCT
• Follow scripting for testing equipment (photos, visual fields, visual activity, etc.)
• Clean all examination equipment including tonometer tip
• Ability to interact with all levels of employees in a courteous, professional manner at all time
• General office duties and cleaning to be assigned by manager
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work hours that meet the needs of the business which may include weekends, schedule changes or an extended schedule

Skills

Medical office experience

Customer/patient interaction

HIPAA awareness

Education

High school diploma or GED

Tools

Microsoft Excel

Word

PowerPoint

Outlook

Job description

EyeCare Associates, Inc. in Huntsville, AL is seeking an Optometric Technician who will support a doctor in delivering a world class Total Patient Experience. You will operate optical equipment to perform initial testing and help prepare patients for exams.

This role requires prior medical office exposure, a patient‑focused attitude, and accuracy with HIPAA rules. Proficiency with common office software is expected, and you may be asked to travel to other locations as needed.