Optometric Technician: Patient‑Centered EyeCare Pro

Luxottica; New York (NY); On-site; USD 38,000 - 64,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off/vacation

Employee discounts

Job summary

EssilorLuxottica's eye care practice is seeking an Optometric Technician to support doctors during exams, manage patient records, and ensure a seamless patient experience across all touchpoints in the clinic. The role requires strong communication, attention to detail, and the ability to work autonomously in a fast-paced environment; weekend and evening shifts may be required to support the business needs.

You will assist with tests, retinal imaging, contact lens support, and maintain a safe,

Qualifications

• High School diploma or equivalent.
• 2+ years’ experience in optometry, ophthalmology or healthcare setting.
• Knowledge of optical and medical terminology.
• Understanding of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity).
• Strong communication and interpersonal skills.
• Ability to work autonomously in a fast-paced environment.

Responsibilities

• Assist with patient care and eye exams, manage patient records and patient flow throughout the exam.
• Perform tests to aid the optometrist with vision examinations including visual acuity measurements, depth and color perception test, and retinal imaging.
• Perform tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
• Review prescriptions and patient information carefully; identify special needs; consult with Optometrist or Practice Manager when necessary.
• Identify situations involving dissatisfied patients and act quickly for resolution.
• Handle and file all patient records in an organized and efficient manner in accordance with HIPAA and practice standards.
• Support contact lens exams and orders, including contact lens care, trial inventory and patient orders.
• Operate the appointment book/scheduling procedures and computer systems; input patient information accurately.
• Operate the point-of-sale system, creating and tendering sales transactions following procedures.
• Maintain a safe working environment for all team members and patients.
• Support compliance of visual merchandising in exam lanes and contact lens areas.
• Adapt to examination scenarios and be personable with patients and staff.
• Perform pre-examination testing with accuracy and explain measurements to patients.

Skills

Optometry experience

Knowledge of optical terminology

Diagnostic testing

Communication skills

Problem solving

Interpersonal skills

Autonomy

Office environment

Math skills

Education

High School diploma

Job description

EssilorLuxottica's eye care practice is seeking an Optometric Technician to support doctors during exams, manage patient records, and ensure a seamless patient experience across all touchpoints in the clinic. The role requires strong communication, attention to detail, and the ability to work autonomously in a fast-paced environment; weekend and evening shifts may be required to support the business needs.

You will assist with tests, retinal imaging, contact lens support, and maintain a safe,