Optometric Technician — Patient Care & Vision Testing

EssilorLuxottica; Cleveland (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Dalton Family Eyecare, part of EssilorLuxottica, is hiring an Optometric Technician to support eye exams and patient care. You will assist with patient flow, perform pre-exam tests and retinal imaging, and help maintain accurate records in a HIPAA-compliant environment.

The role requires 2+ years in optometry/healthcare, knowledge of optical terminology, and the ability to work in a fast-paced setting, including weekends/evenings.

Qualifications

• 2+ years’ experience in optometry, ophthalmology or healthcare setting.
• Knowledge of optical and medical terminology
• Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)
• Coaching skills
• Strong communicator and listening skills
• Problem solving ability
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills
• Experience in healthcare
• Previous experience in customer service, retail and/or optical
• Optometric technician certification

Responsibilities

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam.
• Performs tests to aid the optometrist with vision examinations including visual acuity measurements, depth and color perception test, and retinal imaging.
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame.
• Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs; consults with Optometrists, Optician or Practice Manager when necessary.
• Identifies situations involving dissatisfied patients and acts quickly for resolution.
• Performs work accurately and thoroughly despite time pressure and patient volume.
• Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA.
• Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders.
• Effectively utilizes appointment book/scheduling procedures and computer operation/ procedures.
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards.
• Maintains safe working environment for all team members and patients.
• Supports compliance of visual merchandising in the exam lanes, assesment room and contact lens area.
• Adapts to various examination scenarios and is personable with patients and staff.
• Performs all pre-examination testing with accuracy and attention to detail; takes initiative to explain all measurements and answer any questions the patient may have
• Responsible for maintenance and disinfection of equipment; provides clinical support to the Optometrist as needed.
• Works weekends and evenings in support of the business needs (varies by location).
• Adheres to attendance and daily time keeping requirements.
• Adheres to all company policies and procedures.
• Consistently maintains proper dress code.
• Performs other functions as assigned by Practice Manager or business needs.

Skills

Strong communicator

Problem solving

Strong interpersonal skills

Ability to work autonomously

Coaching skills

Education

High School graduate or equivalent

Tools

Optical equipment knowledge

Diagnostic testing understanding

Job description

Dalton Family Eyecare, part of EssilorLuxottica, is hiring an Optometric Technician to support eye exams and patient care. You will assist with patient flow, perform pre-exam tests and retinal imaging, and help maintain accurate records in a HIPAA-compliant environment.

The role requires 2+ years in optometry/healthcare, knowledge of optical terminology, and the ability to work in a fast-paced setting, including weekends/evenings.