Optometric Technician — Patient Care & Exam Support

EssilorLuxottica; Park Ridge (IL); Hybrid; USD 28,000 - 39,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, is seeking an Optometric Technician to deliver the LensCrafters Experience. You will support the optometrist during exams, manage patient data, and ensure flawless patient interactions in a fast-paced setting.

Responsibilities include greeting patients, handling calls, and maintaining accurate records while aligning with HIPAA. This role emphasizes patient care and operational efficiency in-store.

Qualifications

• High School graduate or equivalent.
• Minimum of one year strong customer service skills (internal/external).
• Strong communicator and listener.
• Problem solving ability.

Responsibilities

• Greet patients promptly with a smile.
• Answer the telephone in a friendly and courteous manner.
• Assist the optometrist during eye examinations and prepare patients.
• Review prescriptions and patient information carefully; identify special needs and consult when necessary.
• Maintain HIPAA-compliant records and filing.
• Input data using the CIAO system with appropriate fees.

Skills

Customer service

Communication

Problem solving

Interpersonal skills

Autonomy

Education

High School graduate or equivalent

Tools

CIAO system

Job description

LensCrafters, part of EssilorLuxottica, is seeking an Optometric Technician to deliver the LensCrafters Experience. You will support the optometrist during exams, manage patient data, and ensure flawless patient interactions in a fast-paced setting.

Responsibilities include greeting patients, handling calls, and maintaining accurate records while aligning with HIPAA. This role emphasizes patient care and operational efficiency in-store.