Optometric Technician I - Patient Care & Eyewear Support

Keplr-Vision-Group; Vienna (WV); On-site; USD 28,000 - 42,000; Full time

Job summary

Keplr-Vision-Group is seeking an Optometric Technician I to support the optometrist in patient care and to ensure a flawless patient experience. You will pre-screen patients, collect medical histories, inform patients about insurance coverage, and assist with exams, scheduling, and post-visit documentation.

Ideal candidates have 1+ years in optometry or related field, a high school diploma, strong communication, multitasking, and a commitment to accuracy and patient service.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time management skills.
• Strong organizational skills and attention to detail.
• Strong problem-solving skills.
• Ability to do basic math.
• Team player with good interpersonal and listening skills.
• Passion for self-improvement and continuing education.
• Must be flexible to accommodate schedule changes on short notice.

Responsibilities

• Pre-screen patients before they see the optometrist, including the administration of diagnostic tests.
• Gather patient’s medical history.
• Communicate with doctors, staff, and patients.
• Answer phone calls, greet patients and schedule appointments.
• Educate patients on their insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verification of benefits.
• Accurately post charges for exam fees, co-pays, and products sold.
• Assist other team members to reach individual and team goals.
• Document optometry exams and procedures as performed by the doctor.
• List diagnoses, symptoms and follow-up instructions as directed by the doctor.
• Coordinate patient scheduling and monitor patient flow; communicate delays.

Skills

Verbal communication

Written communication

Multitasking

Time management

Organization

Problem solving

Numeracy

Team player

Adaptability

Patient service

Education

High school diploma or equivalent

Tools

EMR software

Job description

Keplr-Vision-Group is seeking an Optometric Technician I to support the optometrist in patient care and to ensure a flawless patient experience. You will pre-screen patients, collect medical histories, inform patients about insurance coverage, and assist with exams, scheduling, and post-visit documentation.

Ideal candidates have 1+ years in optometry or related field, a high school diploma, strong communication, multitasking, and a commitment to accuracy and patient service.