Optician I — Eyewear & Patient-Centered Care

Keplr-Vision-Group; Jonestown (KY); On-site; USD 38,000 - 54,000; Full time

Job summary

Keplr-Vision-Group is seeking an optician to ensure patients receive the best quality of care. You will review prescriptions, educate patients on lens options, and provide frame recommendations tailored to medical needs and lifestyle. You will also manage inventory and assist with order placement while meeting sales targets.

The ideal candidate has 0–3 years of experience, strong customer service skills, and is flexible and coachable. Training in optical procedures will be provided if needed.

Qualifications

• Excellent customer service skills and personal presentation are critical.
• 0–3 years of experience preferred.
• Good organizational and multitasking abilities.
• Optical experience is preferred but training will be provided.

Responsibilities

• Review Physician’s prescriptions and orders based on medical charts.
• Educate patients on corrective lens options and help them choose based on medical needs and lifestyle.
• Provide honest but compassionate feedback about aesthetic choices in frames.
• Achieve sales goals and quotas as determined by office staff.
• Manage inventory of frames and contact lenses to ensure variety and satisfaction.
• Communicate with physicians regarding prescriptions and eye-related issues.
• Perform adjustments and repairs of eyewear and place optical orders with insurance understanding.

Skills

Customer service

Multitasking

Professional etiquette

Coachable/open to feedback

Job description

Keplr-Vision-Group is seeking an optician to ensure patients receive the best quality of care. You will review prescriptions, educate patients on lens options, and provide frame recommendations tailored to medical needs and lifestyle. You will also manage inventory and assist with order placement while meeting sales targets.

The ideal candidate has 0–3 years of experience, strong customer service skills, and is flexible and coachable. Training in optical procedures will be provided if needed.