Optometric Technician I - Patient Care & Diagnostics

Yes! Communities, Inc.; Wilmington (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

Yes! Communities, Inc. in Wilmington, NC seeks an Optometric Technician I to assist the optometrist and deliver exceptional patient care. You will pre-screen patients, gather medical history, schedule appointments, and educate patients on vision benefits.

You should have 1+ years in a related role or a strong customer service background, be comfortable with EMR, and flexible to changing schedules. This is a full-time position in a fast-paced eye care clinic.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication skills.
• Strong multi-tasking and time management.
• Detail-oriented and organized.
• Basic math skills.
• Experience with EMR preferred.

Responsibilities

• Pre-screen patients before they see the optometrist, including diagnostic tests.
• Gather patient’s medical history.
• Communicate with doctors, staff, and patients.
• Answer phone calls, greet patients and schedule appointments.
• Educate patients on insurance coverage and vision benefits.
• Train patients on proper contact lens use and care.
• Obtain insurance authorizations and verification of benefits.
• Post charges for exam fees, co-pays, and products sold.
• Assist other team members to reach goals.
• Document optometry exams and procedures as performed by the doctor.
• List diagnoses, symptoms and follow-up instructions as directed.
• Coordinate patient scheduling and monitor patient flow in the office.

Skills

Customer service

Communication

Multi-tasking

Time management

Organization

Problem solving

Math

Team player

Interpersonal skills

Self-improvement

Education

High school diploma or equivalent

Tools

Electronic Medical Records (EMR)

Job description

Yes! Communities, Inc. in Wilmington, NC seeks an Optometric Technician I to assist the optometrist and deliver exceptional patient care. You will pre-screen patients, gather medical history, schedule appointments, and educate patients on vision benefits.

You should have 1+ years in a related role or a strong customer service background, be comfortable with EMR, and flexible to changing schedules. This is a full-time position in a fast-paced eye care clinic.