Optometric Technician I: Patient Care & Diagnostics

Cool Springs Eye Care; Franklin (TN); On-site; USD 31,000 - 37,000; Full time

Job summary

Cool Springs EyeCare in Franklin, Tennessee is seeking an Optometric Technician to support the optometrist and ensure an outstanding patient experience. The role involves pre-screening patients, gathering medical histories, and coordinating exams with the team.

The ideal candidate has 1+ years of experience, a high school diploma, and strong communication, multitasking, and organizational skills; flexibility for schedule changes is required. Join our dedicated practice team today.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong multitasking and time management skills.
• Strong organizational skills and attention to detail.
• Must be flexible to accommodate schedule changes.
• Previous Optometric Technician experience preferred.
• Experience with electronic medical records preferred.

Responsibilities

• Pre-screen patients before they see the optometrist, including diagnostic tests.
• Gather patient's medical history and communicate with doctors, staff, and patients.
• Answer phone calls, greet patients and schedule appointments.
• Educate patients on insurance coverage and vision benefits; train patients on contact lens use.
• Obtain insurance authorizations and verification of benefits; post charges for exam fees, co-pays, and products.
• Assist other team members to reach individual and team goals; document exams and procedures as performed.
• List diagnoses, symptoms, follow-up instructions, and prescriptions per doctor guidance.
• Coordinate patient scheduling and monitor patient flow, communicating delays.

Skills

Customer service

Communication

Multitasking

Team player

Attention to detail

Education

High school diploma or equivalent

Job description

Cool Springs EyeCare in Franklin, Tennessee is seeking an Optometric Technician to support the optometrist and ensure an outstanding patient experience. The role involves pre-screening patients, gathering medical histories, and coordinating exams with the team.

The ideal candidate has 1+ years of experience, a high school diploma, and strong communication, multitasking, and organizational skills; flexibility for schedule changes is required. Join our dedicated practice team today.