Clinical Optometry Assistant and Patient Care Specialist

VisionWorks; West Lampeter Township (PA); On-site; USD 21,000 - 32,000; Part time

Benefits offered by this job

Competitive pay

Incentive pay

Overtime opportunities

Job summary

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to ensure a great patient experience by preparing patients for on-site and remote exams, performing pre-exam tests, and explaining steps. This role bridges patients and optometrists and supports the patient journey.

Responsibilities include assisting with eye exams, remote testing, insurance preauthorization, and coordinating with retail staff to schedule follow-ups, while maintaining compliant patient records and providing strong

Qualifications

• Patient advocate and excellent customer service skills.
• Attention to detail and organizational abilities.
• Ability to communicate clearly with patients and team members.
• Ability to multi-task and work under deadlines.

Responsibilities

• Prepare patients for exams and complete pre-exam tests.
• Assist onsite doctor with eye examinations and document results in EMR.
• Support remote eye exams including pre-testing and documenting results.
• Transition patients to retail associate with recommendations.
• Preauthorize insurance and manage appointment scheduling per SOPs.
• Maintain patient records according to Company standards.

Skills

Patient advocate

Excellent customer service

Detail oriented

Team player

Multitask

Clear communication

Education

HS diploma

GED equivalent

Job description

VisionWorks is seeking a Clinical Specialist/Optometric Assistant to ensure a great patient experience by preparing patients for on-site and remote exams, performing pre-exam tests, and explaining steps. This role bridges patients and optometrists and supports the patient journey.

Responsibilities include assisting with eye exams, remote testing, insurance preauthorization, and coordinating with retail staff to schedule follow-ups, while maintaining compliant patient records and providing strong