Optometric Assistant & Patient Experience Specialist

VisionWorks; Brandon (FL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 k Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

VisionWorks in Brandon, FL is seeking a part-time Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of our exam practice. You will guide patients through initial steps, assist with preliminary testing and help educate customers on products and services to meet eye care needs.

Ideal candidates have customer service experience or strong interpersonal skills; HS diploma or GED is required.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Communication

Education

HS diploma or GED

Job description

VisionWorks in Brandon, FL is seeking a part-time Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of our exam practice. You will guide patients through initial steps, assist with preliminary testing and help educate customers on products and services to meet eye care needs.

Ideal candidates have customer service experience or strong interpersonal skills; HS diploma or GED is required.