Part-Time Optometric Assistant - Patient Experience Leader

Visionworks of America, Inc.; Tampa (FL); On-site; USD 20,664 - 25,540; Part time

Benefits offered by this job

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America, Inc. in Tampa, FL is seeking a Part-Time Visionworks Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of our Exam Practice.

You will guide patients through the initial steps of the eye care journey, perform preliminary testing knowledgeably, and support the OD and sales team. The role emphasizes a human and bold approach, with responsibilities spanning patient records, transitions to the OD, and ensuring a smooth exam-to-sale flow, while maintaining

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.

Skills

Customer service

Education

HS diploma

Job description

Visionworks of America, Inc. in Tampa, FL is seeking a Part-Time Visionworks Clinical Specialist (CS)/Optometric Assistant to be the welcoming face of our Exam Practice.

You will guide patients through the initial steps of the eye care journey, perform preliminary testing knowledgeably, and support the OD and sales team. The role emphasizes a human and bold approach, with responsibilities spanning patient records, transitions to the OD, and ensuring a smooth exam-to-sale flow, while maintaining