Optometric Assistant & Patient Experience Specialist

Visionworks of America; Columbus (PA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks of America is seeking a friendly Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice and guide patients through the first steps of their vision journey. You will perform preliminary testing, explain eye health needs, and connect patients with the OD and sales floor in a simple, human, and bold way.

This part-time position emphasizes accurate record-keeping, teamwork, and patient satisfaction.

Qualifications

• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including restocking inventory, cleaning equipment, and answering phones to meet additional patient needs

Skills

Customer/patient experience

Education

HS diploma

Job description

Visionworks of America is seeking a friendly Clinical Specialist (CS)/Optometric Assistant to be the face of our exam practice and guide patients through the first steps of their vision journey. You will perform preliminary testing, explain eye health needs, and connect patients with the OD and sales floor in a simple, human, and bold way.

This part-time position emphasizes accurate record-keeping, teamwork, and patient satisfaction.