Optometric Assistant: Patient Care & Exam Support

Visionworks; Leominster (MA); On-site; USD 23,000 - 37,000; Full time

Job summary

Visionworks in Leominster, MA seeks a Clinical Specialist/Optometric Assistant to prepare patients for exams, perform pre-exam tests, and explain procedures. The role liaises between patients and optometrists and supports both onsite and remote examination workflows.

The candidate will assist with registrations, documentation in EMR, and insurance preauthorization, while ensuring a smooth patient journey and accurate record keeping. Training provided.

Qualifications

• At least one year of related clinical experience.
• Healthcare or optical background preferred.
• HS diploma or GED required; training provided.

Responsibilities

• Complete patient registration and collect medical history for EMR entry.
• Assist onsite doctor with eye exams and document preliminary results.
• Support remote eye exams, including pre-testing and documenting results in EMR.
• Preauthorize insurance according to SOPs and coordinate with retail staff.
• Maintain patient flow and respond to clinical questions from patients and staff.

Skills

EMR data entry

Patient communication

Remote exam support

Insurance preauthorization

Education

HS diploma or GED

Tools

EMR software

Video conferencing

Job description

Visionworks in Leominster, MA seeks a Clinical Specialist/Optometric Assistant to prepare patients for exams, perform pre-exam tests, and explain procedures. The role liaises between patients and optometrists and supports both onsite and remote examination workflows.

The candidate will assist with registrations, documentation in EMR, and insurance preauthorization, while ensuring a smooth patient journey and accurate record keeping. Training provided.