Optician I — Patient Care & Optical Services

Phaxis; Midland (TX); On-site; USD 21,000 - 30,000; Full time

Job summary

Phaxis is seeking an Optician I in Midland, TX to join a patient-focused eye care practice. This role emphasizes direct patient interaction and building experience in optical care.

Optical experience is preferred but training is available. You will welcome patients, answer questions, assist with selections, and coordinate appointments while maintaining accurate patient records in a collaborative clinical setting.

Qualifications

• Excellent customer service and communication skills.
• Friendly and professional demeanor.
• Strong attention to detail.
• Effective time-management and organizational skills.
• Ability to multitask in a busy environment.
• Basic computer proficiency.
• 1+ year of customer service or related experience preferred.
• Optical or healthcare experience is a plus.
• Willingness and ability to learn new processes and systems.

Responsibilities

• Welcome and assist patients throughout their visit.
• Answer phones and assist patients with questions.
• Schedule and coordinate appointments.
• Check patients in and out.
• Assist patients with their optical needs.
• Provide professional, patient-focused customer service.
• Help patients understand their visit and next steps.
• Complete front desk and administrative responsibilities; maintain patient info.
• Work collaboratively with physicians and practice staff.

Skills

Strong customer service

Communication skills

Attention to detail

Time management

Multitasking

Basic computer skills

1+ year customer service

Job description

Phaxis is seeking an Optician I in Midland, TX to join a patient-focused eye care practice. This role emphasizes direct patient interaction and building experience in optical care.

Optical experience is preferred but training is available. You will welcome patients, answer questions, assist with selections, and coordinate appointments while maintaining accurate patient records in a collaborative clinical setting.