Optician I: Patient-Focused Front Desk & Eyewear Support

Phaxis; Rockville (MD); On-site; USD 30,000 - 34,000; Full time

Job summary

Phaxis is seeking an Optician 1 in Rockville, MD to learn on the job and support a patient-focused eyewear practice. The role emphasizes friendly patient interactions and administrative tasks at the front desk.

Ideal candidates bring strong communication and a can-do attitude, with basic computer skills and a willingness to learn optical processes and teamwork within a busy clinic setting.

Qualifications

• Excellent customer service and communication skills.
• Positive and personable attitude.
• Strong attention to detail.
• Good organizational and time-management skills.
• Ability to multitask in a busy environment.
• Basic computer skills.

Responsibilities

• Welcoming and assisting patients.
• Answering phones and helping patients with questions.
• Scheduling appointments.
• Checking patients in and out.
• Assisting patients with their optical needs.
• Providing friendly, professional customer service.
• Helping patients understand their visit and next steps.
• Handling front desk and administrative responsibilities.
• Maintaining accurate patient information.
• Working with the practice team to keep the office running smoothly.

Skills

Excellent communication

Customer service

Attention to detail

Organizational skills

Time management

Multitasking

Basic computer skills

Education

High school diploma or equivalent

Job description

Phaxis is seeking an Optician 1 in Rockville, MD to learn on the job and support a patient-focused eyewear practice. The role emphasizes friendly patient interactions and administrative tasks at the front desk.

Ideal candidates bring strong communication and a can-do attitude, with basic computer skills and a willingness to learn optical processes and teamwork within a busy clinic setting.