Optician I - 028

Keplr Vision; Valdosta (AL); On-site; USD 32,000 - 38,000; Full time

Job summary

Keplr Vision is seeking an Optician I to ensure high-quality patient care and support the optical department in daily operations.

Responsibilities include reviewing prescriptions, educating patients on lens options, and maintaining inventory while meeting sales goals. Training is provided for the right candidate and hours are full-time.

Qualifications

• Excellent customer service and presentation are essential.
• 0-3 years of experience in optics or related field preferred.

Responsibilities

• Review prescriptions and orders based on charts.
• Educate patients on corrective lens options and guide choices.
• Provide honest feedback on frame aesthetics.
• Achieve sales goals while assisting patients.
• Manage inventory of frames and contact lenses.
• Communicate with physicians about prescriptions.
• Perform adjustments and repairs of eyewear.
• Place optical orders with an understanding of insurance benefits.

Skills

Customer service

Organizational skills

Multitasking

Coachable

Adaptable

Phone etiquette

Optical experience

Job description

Optician I

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Opticians