Optician I - 290

Keplr Vision; Acworth (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Keplr Vision in Acworth, GA is seeking an Optician I to ensure high-quality patient care. The role focuses on reviewing prescriptions, educating patients on lens options, and assisting with frame selections and sales.

The candidate will support inventory management, frame repairs, and order placement while collaborating with physicians to address eye-related questions. Training is provided for the right person.

Qualifications

• 0–3 years of experience in optical related role or customer service
• Good communication and patient-facing skills required
• Eye care industry familiarity is a plus but not required

Responsibilities

• Review prescriptions and orders based on patient charts
• Educate patients on corrective lens options and lifestyle needs
• Provide feedback on frames regarding aesthetics and fit
• Help meet sales goals while serving patient needs
• Manage frame and contact lens inventory for variety
• Communicate with physicians about prescriptions and eye issues
• Perform adjustments and repairs of eyewear
• Place optical orders with understanding of insurance benefits

Skills

Customer service

Professional presentation

Organizational skills

Coachable

Flexible

Phone etiquette

Optical knowledge

Job description

Optician I

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician's prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients' specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Optician I

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician's prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients' specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 0-3 years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Opticians

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