Licensed Optician

Keplr Vision; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A local optical practice in Georgia seeks an experienced individual to ensure excellent patient care. Responsibilities include educating patients on eyewear options, managing inventory, and performing adjustments. The ideal candidate will have 3 years of experience, strong customer service skills, and a willingness to learn. Flexibility and good organization are essential for succeeding in this role, which ultimately aims for patient satisfaction and quality service.

Qualifications

• 3 years of experience in a relevant field.
• Optical experience is preferred but not necessary.
• Ability to communicate professionally over phone and in person.

Responsibilities

• Ensure patients receive the best quality of care.
• Educate patients about corrective lens options.
• Manage inventory of frames and contact lenses.
• Perform adjustments and repairs of eyewear.

Skills

Customer service

Organizational skills

Multitasking

Coaching openness

Professional etiquette

Job description

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Communicate with physician with questions or concerns about prescriptions and other eye-related issues
• Perform adjustments and repairs of eyewear
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 3 years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.