Optical Technician: Patient-First Eyewear Specialist

Clarkson Eyecare, Inc.; New York (NY); Vor Ort; USD 23.000 - 32.000; Vollzeit

Benefits dieser Stelle

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Zusammenfassung

Clarkson Eyecare, Inc. seeks an Optical Technician to support patients’ medical needs while delivering a world class Total Patient Experience that maximizes retail sales. You will dispense and fit glasses and contacts from prescriptions written by Optometrists and Ophthalmologists, connecting patients’ needs to eyewear solutions.

This role blends patient service with optical accuracy, product knowledge, and collaboration with clinicians to ensure quality care and patient satisfaction.

Qualifikationen

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Aufgaben

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Kenntnisse

Customer service

Medical office experience

Background check ready

Ausbildung

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Jobbeschreibung

Clarkson Eyecare, Inc. seeks an Optical Technician to support patients’ medical needs while delivering a world class Total Patient Experience that maximizes retail sales. You will dispense and fit glasses and contacts from prescriptions written by Optometrists and Ophthalmologists, connecting patients’ needs to eyewear solutions.

This role blends patient service with optical accuracy, product knowledge, and collaboration with clinicians to ensure quality care and patient satisfaction.