Optical Technician: Patient-Centric Eyewear Pro

Clarkson Eyecare, Inc.; Calvert City (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

Clarkson Eyecare, Inc. is seeking an Optical Technician to deliver a world class Total Patient Experience. You will dispense glasses and contacts, align prescriptions from optometrists and ophthalmologists, and help patients select frames that suit style and eye measurements.

The role emphasizes medical support, product knowledge and precise lens/frame fitting to maximize patient satisfaction and retail contributions. A strong customer-service approach is essential.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients.
• Background check as required by state.
• Proof of identity and right to work in the United States.

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend lenses, coatings and frames to suit patient needs
• Collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair/adjust frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Medical office experience

Ophthalmic experience

Customer interaction

Education

High school diploma or GED

ABO/NCLE certifications preferred

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Clarkson Eyecare, Inc. is seeking an Optical Technician to deliver a world class Total Patient Experience. You will dispense glasses and contacts, align prescriptions from optometrists and ophthalmologists, and help patients select frames that suit style and eye measurements.

The role emphasizes medical support, product knowledge and precise lens/frame fitting to maximize patient satisfaction and retail contributions. A strong customer-service approach is essential.