Optical Technician — Frame & Lens Specialist

EyeCare Associates; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off and Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

EyeCare Partners in Charlotte, NC is seeking an Optical Technician to deliver a world-class Total Patient Experience while supporting the medical needs of patients. You will dispense and fit glasses and contacts based on doctor prescriptions and connect patients with the right products.

The role requires strong customer service, familiarity with eyewear fittings, and proficiency with eyewear measurements. ABO/NCLE certifications are favorable but not required; a high school diploma is required.

Qualifications

• 1 year in a position interacting with customers or patients.
• ABO and NCLE certifications preferred, but not required.
• Must provide proof of identity and right to work in the United States.
• Background check as required by state.

Responsibilities

• Embrace and execute Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patient wants and needs and selling to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Able to operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders using current process.

Skills

Customer service

Ophthalmic experience

Medical office experience

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners in Charlotte, NC is seeking an Optical Technician to deliver a world-class Total Patient Experience while supporting the medical needs of patients. You will dispense and fit glasses and contacts based on doctor prescriptions and connect patients with the right products.

The role requires strong customer service, familiarity with eyewear fittings, and proficiency with eyewear measurements. ABO/NCLE certifications are favorable but not required; a high school diploma is required.