Optical Supervisor: Lead Eyewear Team

Warby Parker in; San Ramon (CA); On-site; USD 46,000 - 51,000; Full time

Job summary

Warby Parker is seeking an Optical Supervisor for Bishop Ranch in California. You will lead the Optical team, assist customers with eyewear selections, take measurements, adjust frames, and ensure each pair meets our standards and customer specs.

In this role you will mentor staff, manage store operations, and uphold service excellence in a fast-paced retail environment. A licensed dispensing optician with supervisory experience is required; a passion for eyewear is essential.

Qualifications

• Licensed dispensing optician with 2+ years of experience including supervision.
• Strong passion for eyewear and retail.
• Excellent communication and the ability to explain prescription terminology.

Responsibilities

• Assist customers with eyewear needs.
• Take and record measurements, adjust eyewear accurately.
• Ensure finished eyewear meets optical standards and customer specs.
• Explain prescription terminology and product offerings to customers.
• Lead store operations and mentor Optical team including apprentices.
• Maintain store systems, inventory, and business operations.
• Foster a productive and positive employee culture.

Skills

Licensed dispensing optician

Supervisor experience

Customer service

Communication skills

Detail-oriented

Team leadership

Education

Optician license

Job description

Warby Parker is seeking an Optical Supervisor for Bishop Ranch in California. You will lead the Optical team, assist customers with eyewear selections, take measurements, adjust frames, and ensure each pair meets our standards and customer specs.

In this role you will mentor staff, manage store operations, and uphold service excellence in a fast-paced retail environment. A licensed dispensing optician with supervisory experience is required; a passion for eyewear is essential.