Optical Store Manager: Lead Team, Elevate Sales & Service

For Eyes; Harmonville (PA); On-site; USD 52,000 - 76,000; Full time

Job summary

For Eyes is seeking a Store Manager to lead store operations, drive KPIs, and ensure a flawless customer experience. You will recruit and hire brand-right associates with a passion for optics, coach and develop teams, and seamlessly link doctor and retail functions across the organization.

The role requires 3+ years as an optical associate or non-optical retail management, strong communication, and the ability to manage payroll, inventory, and store processes to improve profitability.

Qualifications

• High School graduate or equivalent.
• 3+ years as an optical associate or non-optical retail management.
• Strong influencing and negotiating skills.
• Team building and management skills.
• Strong communicator and listener.
• Strong basic math skills (addition, subtraction, multiplication, division).
• Sales skills.
• Familiarity with POS system, computers and calculators.

Responsibilities

• Conveys a commitment to providing great Customer Service through ensuring the For Eyes team perform the Simple Sales Process.
• Provides effective on-the-job training and guidance to team members using Company programs.
• Delivers clear, motivating feedback to all retail associates.
• Confronts underperforming staff and initiates disciplinary action when necessary.
• Drive profitable personal sales and foster a retail selling culture.
• Analyze store financial data and suggest profitability-improving steps.
• Lead staffing and onboarding to guidelines.

Skills

Store management

Customer service

Team leadership

Communication

Education

High School diploma or equivalent

Tools

POS system

Job description

For Eyes is seeking a Store Manager to lead store operations, drive KPIs, and ensure a flawless customer experience. You will recruit and hire brand-right associates with a passion for optics, coach and develop teams, and seamlessly link doctor and retail functions across the organization.

The role requires 3+ years as an optical associate or non-optical retail management, strong communication, and the ability to manage payroll, inventory, and store processes to improve profitability.