Optical Store Leader & Growth Champion

Nationalvision1; Boynton Beach (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Nationalvision1 in Boynton Beach, FL is seeking a General Manager to lead daily store operations and set a customer-first culture. You will oversee staffing, inventory, bookkeeping, planning, and policy enforcement while driving sales.

You will coach and develop associates, monitor performance, partner with the Doctor to ensure high-quality patient care, and uphold merchandising and safety standards across the store.

Qualifications

• 5+ years of retail experience, with supervisory experience preferred.
• Knowledge of the optical industry is preferred.
• Bachelor’s degree or equivalent experience preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.
• Passion for providing exceptional customer service and driving sales.
• Solid understanding of store operations and business performance.
• Optical license required in applicable states.

Responsibilities

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
• Lead by example - coaching your team toward sales and service excellence.
• Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
• Ensure compliance with company policies and maintain accurate associate files and records.

Skills

Store leadership

Communication

Customer service

Store operations

Optical industry knowledge

Team development

Education

Bachelor’s degree or equivalent experience

Job description

Nationalvision1 in Boynton Beach, FL is seeking a General Manager to lead daily store operations and set a customer-first culture. You will oversee staffing, inventory, bookkeeping, planning, and policy enforcement while driving sales.

You will coach and develop associates, monitor performance, partner with the Doctor to ensure high-quality patient care, and uphold merchandising and safety standards across the store.