Optical Store GM: Lead Team, Grow Sales & Patient Care

Shopko Optical; Wisconsin; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401K with Match

Vacation Pay/Personal Day

Sick Pay

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko Optical in Sturgeon Bay, WI, is seeking a Store Manager to lead the optical team, drive sales and customer service, and partner with an Optometrist to deliver exceptional patient care.

You will hire, train and coach teammates, manage performance, and ensure store operations meet financial and compliance goals. Strong leadership and ABO/OCE certification readiness within 12 months are required.

Qualifications

• ABO/Shopko OCE Certification required within 12 months of hire/promotion.
• High School Graduate or equivalent.
• 3 years of leadership or equivalent management experience with strong customer service focus (preferably in optical or retail).
• Proven ability to lead, coach and build relationships in a professional environment.
• Able to direct and motivate a diverse teammate network.
• Solid computer knowledge to include Microsoft Office Suite.

Responsibilities

• Lead team to execute merchandising, operational and customer service strategies to deliver sales, gross margin and financial results.
• Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives.
• Hire, develop and train teammates; manage performance.
• Partner with Optometrist to drive patient care and business results.
• Ensure compliance with HR policies and federal/state laws.

Skills

Leadership

Customer service

Communication

Microsoft Office

Problem solving

Education

High School Diploma

ABO Certification

Tools

POS systems

Job description

Shopko Optical in Sturgeon Bay, WI, is seeking a Store Manager to lead the optical team, drive sales and customer service, and partner with an Optometrist to deliver exceptional patient care.

You will hire, train and coach teammates, manage performance, and ensure store operations meet financial and compliance goals. Strong leadership and ABO/OCE certification readiness within 12 months are required.