Optical Store General Manager — Lead Team & Growth

Automatic Data Processing, Inc.; Sturgeon Bay (WI); Presencial; USD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401K with Match

Vacation Pay/Personal Day

Sick Pay

Employee Assistance Program

On the Job Training & Certification

Descripción de la vacante

Automatic Data Processing, Inc. in Sturgeon Bay, WI is looking for an experienced Optical Retail Manager to lead the team.

The role oversees dispensing eyewear, patient care, and achieving sales and financial targets, while coaching staff and partnering with the Optometrist to enhance patient care and service. You will hire, train, and manage performance, schedule key carriers, open/close the store, and ensure compliance with HR policies and state laws.

Formación

• ABO/Shopko OCE Certification required within 12 months of hire/promotion.
• High School Graduate or equivalent.
• 3 years of leadership experience or equivalent management experience with strong customer service focus (preferably in an optical or retail setting).
• Proven ability to lead, coach and build relationships in a professional environment.

Responsabilidades

• Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results.
• Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives.
• Act with urgency to complete tasks and respond to patients and customers.
• Drive optical initiatives through team by planning and scheduling appropriately.
• Identify opportunities to grow business.
• Develop business plans and follow up on actions to drive profitable sales.

Conocimientos

Leadership experience

Customer service focus

Team coaching

Communication skills

Sales-driven

Problem solving

Scheduling

Educación

ABO/Shopko OCE Certification

High School Diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Automatic Data Processing, Inc. in Sturgeon Bay, WI is looking for an experienced Optical Retail Manager to lead the team.

The role oversees dispensing eyewear, patient care, and achieving sales and financial targets, while coaching staff and partnering with the Optometrist to enhance patient care and service. You will hire, train, and manage performance, schedule key carriers, open/close the store, and ensure compliance with HR policies and state laws.