Optical Store General Manager - Lead & Grow

National Vision; Laurel (MD); Presencial; USD 45 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401k with company match

Flex Spending Account

Paid time off

Parental leave

Employee eyewear discount

Disability insurance

Life Insurance

College scholarship program

Resumo da oferta

America’s Best, part of National Vision, is seeking a General Manager in Laurel, MD to lead a busy optical store and deliver exceptional patient experiences.

You will oversee operations, coach a team, manage budgets, marketing, and compliance while partnering with the Doctor to ensure top-quality care.

This role offers competitive pay, bonus opportunities, and a comprehensive benefits package as described by the company.

Qualificações

• 5+ years of retail experience with supervisory responsibilities.
• Knowledge of the optical industry is preferred.
• Bachelor’s degree or equivalent experience preferred.
• Proven ability to lead, coach, and build strong associate relationships.
• Strong communication, organization, and problem-solving skills.
• Passion for providing exceptional customer service and driving sales.
• Solid understanding of store operations and business performance.

Responsabilidades

• Oversee all daily store operations, including staffing, inventory management, bookkeeping, planning, and enforcing company policies.
• Lead, train, and develop associates through consistent coaching, feedback, and growth opportunities.
• Monitor store performance and guide associates to deliver outstanding customer and patient experiences from start to finish.
• Partner with the Doctor to ensure every patient receives the highest level of care.
• Conduct store audits and uphold quality, merchandising, and service standards.
• Maintain open communication with the District Manager and provide accurate reporting.
• Ensure the store and facility meet all corporate and safety standards.
• Execute marketing, merchandising, and promotional initiatives according to brand standards.
• Manage budgets, supplies, and inventory to meet financial goals.
• Recruit, hire, and retain top talent, creating schedules based on business needs and store traffic.
• Lead by example — coaching your team toward sales and service excellence.
• Provide clear, timely feedback and performance evaluations, while addressing issues proactively.
• Ensure compliance with company policies and maintain accurate associate files and records.

Conhecimentos

Retail leadership

Customer service

Communication

Store operations

Team coaching

Formação académica

Bachelor’s degree or equivalent experience

Descrição da oferta de emprego

America’s Best, part of National Vision, is seeking a General Manager in Laurel, MD to lead a busy optical store and deliver exceptional patient experiences.

You will oversee operations, coach a team, manage budgets, marketing, and compliance while partnering with the Doctor to ensure top-quality care.

This role offers competitive pay, bonus opportunities, and a comprehensive benefits package as described by the company.