Optical Store General Manager in Training

Shopko; Northern (KY); Hybrid; USD 26,000 - 37,000; Full time

Benefits offered by this job

Time off package

Sick pay

Employee Assistance Program

On the Job Training & Certification

Job summary

Shopko in St. Cloud, MN seeks a General Manager in Training. Assists the General Manager in daily store operations, including eyewear dispensing, patient care, hiring, training, and performance management. Opportunity to lead in GM's absence and advance to a general manager position within a supportive team.

The role emphasizes driving sales, service, and financial performance while developing staff through on-the-job training and certifications.

Qualifications

• High School Graduate or equivalent.
• Supervisory experience with strong customer service focus in retail or optical setting.
• Able to analyze and solve issues of varied scope: decisive solutions.
• Solid organizational and planning skills.
• Able to analyze financial data, recognize opportunities for improvement and formulate plans.
• Able to multi-task and remain flexible in a dynamic environment.
• Solid computer knowledge to include Microsoft Office Suite.

Responsibilities

• Lead team to execute merchandise, operational and customer service strategies to deliver planned sales, gross margin and financial results.
• Model service, patient care and selling techniques to maximize customer satisfaction and achieve business objectives.
• Act with urgency to complete tasks and respond to patients and customers.
• Drive optical initiatives through team by planning and scheduling appropriately.
• Identify opportunities to grow business.
• Develop business plans and follow up on actions to drive profitable sales.
• Assist with hiring, developing, training and managing teammate performance.
• Assist with store scheduling.
• Ensure store is compliant with all company HR policies and practices as well as federal and state laws and regulations.
• Communicate effectively with team to ensure knowledge of company initiatives, processes and key teammate information.

Skills

Supervisory experience

Customer service

Retail experience

Microsoft Office

Communication skills

Education

High School Diploma

Tools

POS systems

Scheduling software

Job description

Shopko in St. Cloud, MN seeks a General Manager in Training. Assists the General Manager in daily store operations, including eyewear dispensing, patient care, hiring, training, and performance management. Opportunity to lead in GM's absence and advance to a general manager position within a supportive team.

The role emphasizes driving sales, service, and financial performance while developing staff through on-the-job training and certifications.