Optical Specialist — Premier Eyewear Fitting & Customer Experience

Eyeglass World; Chattanooga (TN); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401k matching

Paid sick time

Parental leave

Employee discount

College scholarship

Training programs

Job summary

Eyeglass World in Chattanooga, TN, part of National Vision, seeks an Optical Specialist to deliver confident, brand-aligned service from greeting to final pickup. You’ll guide eyewear selection, assist with pre-exam support, and ensure every customer leaves with the right fit and a positive impression.

Create a seamless in-store experience by finishing eyewear with precision, handling order entry, and maintaining organized work areas, while upholding our standards of care and style for all

Qualifications

• High School Diploma or equivalent (Required).
• 1 year experience in optical, retail, sales, or customer service (Required).
• Strong multitasking, time management and organizational skills (Required).
• Clear communication and the ability to educate customers effectively (Required).
• Ability to prioritize customer satisfaction at every interaction (Required).

Responsibilities

• Deliver warm, confident, and personalized service at every stage of the visit.
• Guide customers through eyewear selection, final fitting, and product education.
• Ensure customers leave feeling confident in both their eyewear and their experience.
• Assist with patient flow and pre-exam screenings to support Optometrists.
• Prepare orders for pickup and deliver polished, brand aligned handoff.

Skills

Strong multitasking, time management,

Organizational skills

Clear communication

Educate customers effectively

Customer satisfaction

Team collaboration

Bilingual abilities

Education

High School Diploma

Job description

Eyeglass World in Chattanooga, TN, part of National Vision, seeks an Optical Specialist to deliver confident, brand-aligned service from greeting to final pickup. You’ll guide eyewear selection, assist with pre-exam support, and ensure every customer leaves with the right fit and a positive impression.

Create a seamless in-store experience by finishing eyewear with precision, handling order entry, and maintaining organized work areas, while upholding our standards of care and style for all