Optical Sales & Patient Care Specialist

Eyetastic Services, LLC; McDonough (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Eyetastic Services, LLC in McDonough, GA seeks an experienced Optician or Optical Sales Associate to elevate our patients' eyewear experience while keeping the office running smoothly.

You will welcome patients, help with frame and lens selections, take measurements, manage appointments, update records, and collaborate across front desk and optical teams to deliver exceptional care in a friendly, patient-centered environment.

Qualifications

• Prior eyecare experience required.

Responsibilities

• Welcome patients and customers with warmth and professionalism; encourage excitement about eyewear choices.
• Manage calls and schedule appointments; answer product inquiries and eyewear order questions.
• Demonstrate empathy and product knowledge to recommend frames, lenses and enhancements per lifestyle and budget.
• Prepare patient profiles, update records, and assist with opening/closing tasks.
• Maintain optical inventory and place orders to ensure product availability and merchandising.
• Take measurements (e.g., pupillary distance, segment heights) and review lens options and coatings.
• Document eyewear orders, verify prescriptions, coordinate with labs, and ensure timely processing.
• Cross-train front desk and optical functions to support team growth.

Skills

Patient care

Communication

Eyewear knowledge

Inventory management

Job description

Eyetastic Services, LLC in McDonough, GA seeks an experienced Optician or Optical Sales Associate to elevate our patients' eyewear experience while keeping the office running smoothly.

You will welcome patients, help with frame and lens selections, take measurements, manage appointments, update records, and collaborate across front desk and optical teams to deliver exceptional care in a friendly, patient-centered environment.