Optical Sales Associate - McDonough, GA

Eyetastic Services, LLC; McDonough (GA); On-site; USD 36,000 - 54,000; Full time

Job summary

Eyetastic Services, LLC in McDonough, GA seeks an experienced Optician or Optical Sales Associate to elevate our patients' eyewear experience while keeping the office running smoothly.

You will welcome patients, help with frame and lens selections, take measurements, manage appointments, update records, and collaborate across front desk and optical teams to deliver exceptional care in a friendly, patient-centered environment.

Qualifications

• Prior eyecare experience required.

Responsibilities

• Welcome patients and customers with warmth and professionalism; encourage excitement about eyewear choices.
• Manage calls and schedule appointments; answer product inquiries and eyewear order questions.
• Demonstrate empathy and product knowledge to recommend frames, lenses and enhancements per lifestyle and budget.
• Prepare patient profiles, update records, and assist with opening/closing tasks.
• Maintain optical inventory and place orders to ensure product availability and merchandising.
• Take measurements (e.g., pupillary distance, segment heights) and review lens options and coatings.
• Document eyewear orders, verify prescriptions, coordinate with labs, and ensure timely processing.
• Cross-train front desk and optical functions to support team growth.

Skills

Patient care

Communication

Eyewear knowledge

Inventory management

Job description

Are you a seasoned multitasker with a passion for organization and a compassionate spirit? This vibrant and welcoming practice is seeking an experienced Optician or Optical Sales Associate to elevate our patients' 5-star experience while ensuring the office operates seamlessly. In this role, you will have the unique opportunity to collaborate across all departments and make a significant contribution to our community's mission of delivering exceptional patient care.

Responsibilities:

• Welcome patients and customers with warmth and professionalism, ensuring they feel comfortable, valued, and excited about their eyewear choices.
• Manage incoming and outgoing calls, skillfully handling appointment scheduling, product inquiries, and eyewear order questions.
• Demonstrate empathy, active listening, and strong product knowledge to understand visual needs and recommend frames, lenses, and lens enhancements that best suit each patient's lifestyle and budget.
• Support front office and optical operations by preparing patient profiles, updating records, and assisting with opening and closing tasks.
• Maintain optical inventory, including frames, lenses, and accessories, and place orders as needed to ensure product availability and attractive merchandising.
• Spend dedicated time with patients in the optical, guiding frame selection, taking accurate measurements (such as pupillary distance and segment heights), and reviewing lens options and coatings.
• Accurately document eyewear orders, verify prescriptions, coordinate with labs, and ensure timely, precise processing of all optical transactions.
• Engage in ongoing cross-training in both front desk and optical functions to foster personal and professional growth within the practice.

Requirements:

• Prior experience in an eyecare setting is required.
• A strong emphasis on efficiency, effectiveness, and meticulous attention to detail in patient care.
• Exceptional communication and interpersonal skills to foster positive interactions.
• A reliable attendance record showcasing your commitment to the role.

Eyetastic Services partners exclusively with employers who provide equal opportunities across all healthcare fields.