Optical Sales Lead - Patient Experience Champion

Colonial Group; Radnor (Delaware County); On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking a Sr. Optical Specialist - Lead/Sales Lead to be the face of the store, guiding customers through eyewear choices and the Visionworks experience.

You will be trained on our products and vision care services to ensure every patient finds the right eyewear with confidence and care. You will drive daily sales goals, engage with callers and walk-ins, and keep up-to-date with optical knowledge through ongoing training.

Qualifications

• 12 months optical experience necessary (within Visionworks or other organization) or ABO Certification in lieu of experience
• Related customer or patient experience preferred, but not necessary
• HS diploma, GED or equivalent related job experience

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey
• Engage with patients/customers and recommend products and services that meet their eye care needs
• Measure patients/customers for their eyewear and maintain product/optical knowledge through cont. training and development to ensure eyewear is Right the First Time
• Execute day-to-day operational activities to support the store's financial and customer experience goals including restocking inventory, merchandising, and order fulfillment of eyewear to ship

Skills

Customer service

Optical knowledge

Sales experience

Education

HS diploma or GED

ABO Certification

Job description

Visionworks is seeking a Sr. Optical Specialist - Lead/Sales Lead to be the face of the store, guiding customers through eyewear choices and the Visionworks experience.

You will be trained on our products and vision care services to ensure every patient finds the right eyewear with confidence and care. You will drive daily sales goals, engage with callers and walk-ins, and keep up-to-date with optical knowledge through ongoing training.