Senior Optical Lead: Elevate Patient Care & Fit

Visionworks; Mansfield (TX); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Job summary

Visionworks is seeking a Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, guiding customers through their eyewear journey. You will apply optical knowledge, engage with patients, and help meet their eye care needs in a friendly, bold manner.

The role emphasizes delivering sales goals, expanding product recommendations, and maintaining strong customer experiences while supporting daily store operations.

Qualifications

• 12 months optical experience required or ABO Certification in lieu of experience.
• Related customer or patient experience is preferred.

Responsibilities

• Delivers daily sales goals by ensuring the best execution of the Customer/Patient Experience journey.
• Engage with patients/customers and recommend products and services that meet their eye care needs.
• Measure patients/customers for their eyewear and maintain product/optical knowledge to ensure Right the First Time.
• Execute day-to-day operational activities including restocking inventory, merchandising, and order fulfillment.

Skills

Optical experience

Customer service

Education

High school diploma or GED

Job description

Visionworks is seeking a Sr. Optical Specialist - Lead/Sales Lead to be the face of our store, guiding customers through their eyewear journey. You will apply optical knowledge, engage with patients, and help meet their eye care needs in a friendly, bold manner.

The role emphasizes delivering sales goals, expanding product recommendations, and maintaining strong customer experiences while supporting daily store operations.