Optical Sales & Fitting Specialist — Bonuses & Equity Eligible

Total Vision LLC

Chula Vista (CA)

On-site

USD 25,000 - 36,000

Full time

7 days ago
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Benefits offered by this job

Bonus eligibility
Equity (sales-based)
Commissions

Job summary

Total Vision LLC is seeking an Optical Specialist to assist patients with frame and lens selection, verify insurance, and ensure proper measurements and fit. You will educate patients on lens options and care, dispense glasses, and support repairs and adjustments.

The role emphasizes strong customer service and cross-training across office tasks. The position requires bilingual English/Spanish communication, basic computer skills (Excel and related optical software), and a high school diploma

Qualifications

  • High school diploma or GED.
  • 2–3 years related experience and/or training; or equivalent combination of education and experience.
  • Bilingual in English/Spanish.

Responsibilities

  • Assists patients with proper frame and lens selection.
  • Educates patients on options for clear lenses, sunglasses, and other needs.
  • Ensures proper fit and measurements for all lens types (single vision, bifocal, progressive).
  • Verifies patient insurance and explains benefits.
  • Dispenses glasses and explains adaptation to new prescriptions and lens types.
  • Assists with repairs and adjustments.
  • Ensures timely return of patient phone calls and informs about delays.
  • Cross-trains and supports other office roles as needed.

Skills

Customer Service
Sales
Bilingual (English/Spanish)
Team Player

Education

High School Diploma or GED
2–3 years related experience

Tools

Excel
Payroll Systems
Inventory Software
Order Processing Systems
Project Management Software
Word

Job description

Total Vision LLC is seeking an Optical Specialist to assist patients with frame and lens selection, verify insurance, and ensure proper measurements and fit. You will educate patients on lens options and care, dispense glasses, and support repairs and adjustments.

The role emphasizes strong customer service and cross-training across office tasks. The position requires bilingual English/Spanish communication, basic computer skills (Excel and related optical software), and a high school diploma

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