Optical Sales & Care Specialist

Clarkson Eyecare; Columbus (OH); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Benefits package

401k match

PTO & holidays

Maternity leave

Certification reimbursement

Competitive pay

Employee discounts

Job summary

EyeCare Partners in Ohio is seeking an Optical Technician to dispense and fit glasses and contacts, supporting optometrists and ophthalmologists with patient care. You will help patients choose frames, take measurements, and ensure accurate prescriptions while delivering the Total Patient Experience.

The role requires one year of customer-facing work, basic computer skills (Excel/Word), and the ability to operate optical testing devices.

Qualifications

• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.
• Favorable result on background check as required by state
• Must be able to provide proof of identity and right to work in the United States

Responsibilities

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
• Determine patient wants and needs and selling to exceed their expectations
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
• Able to operate the auto-lensometer and manual lensometer
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs
• Can accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt
• Dispense patient orders and repair and adjust patient frames
• Dispense all glasses and/or contact lens orders using current process

Skills

Customer service

Sales skills

Eye care knowledge

Education

High school diploma or GED

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

EyeCare Partners in Ohio is seeking an Optical Technician to dispense and fit glasses and contacts, supporting optometrists and ophthalmologists with patient care. You will help patients choose frames, take measurements, and ensure accurate prescriptions while delivering the Total Patient Experience.

The role requires one year of customer-facing work, basic computer skills (Excel/Word), and the ability to operate optical testing devices.