Optical Sales Associate: Frames, Lenses & Patient Care

Eye Care Partners Career Opportunities; Olathe (KS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Job summary

The Eye Doctors in Olathe, KS is seeking an Optical Technician to support eye care professionals in dispensing glasses and contacts, and to help patients select frames that balance style with prescription needs.

You will operate lensometry equipment, take precise measurements, and ensure accurate orders in our E360 system while delivering excellent customer service in a fast-paced optical setting.

Qualifications

• High school diploma or GED required.
• Previous medical office experience preferred; ophthalmic experience strongly preferred.
• Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience.

Responsibilities

• Embrace and execute the Total Patient Experience to build relationships with all patients while delivering great medical support.
• Determine patients’ wants and needs and sell to exceed their expectations.
• Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions.
• Operate the auto-lensometer and manual lensometer.
• Educate and recommend specific lenses, lens coatings and frames to suit patient needs.
• Accurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tilt.
• Dispense patient orders and repair and adjust patient frames.
• Dispense all glasses and/or contact lens orders in E360.
• Ensure all job aids and policies are followed.
• Maintain frame standards with cleaning and organization of fully stocked and well-presented areas.
• Follow all protocols to keep frame inventory accurate.
• General office duties and cleaning to be assigned by manager.
• Assist with other duties in the office as needed.

Skills

Communication skills

Insurance forms literacy

Safety procedures

HIPAA compliance

Public speaking

Background check

Right to work in US

Education

High school diploma or GED

ABO/ABOC and NCLE certifications

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

The Eye Doctors in Olathe, KS is seeking an Optical Technician to support eye care professionals in dispensing glasses and contacts, and to help patients select frames that balance style with prescription needs.

You will operate lensometry equipment, take precise measurements, and ensure accurate orders in our E360 system while delivering excellent customer service in a fast-paced optical setting.