Optical Sales

Eyetastic Services; West Haven (CT); On-site; USD 34,000 - 48,000; Full time

Job summary

Eyetastic Services in West Haven, CT, is seeking an experienced Optician or Optical Sales Associate to join a physician-owned private practice. You will greet patients, help select frames and lenses, and provide expert advice on lens options.

The role emphasizes accurate measurements, order processing, adjustments, and patient education on eyewear technology. A friendly team environment and opportunities for professional development accompany competitive hourly pay.

Qualifications

• Must demonstrate excellent interpersonal and communication skills and deliver outstanding customer service.

Responsibilities

• Greets patients and assists them in selecting eyeglass frames and lenses.
• Provides expert advice on lens options, coatings, and frame styles.
• Takes accurate measurements for eyeglasses (PD, segment height, etc.) and ensures a proper fit.
• Processes eyewear orders, checks in and inspects new glasses, and completes adjustments and repairs.
• Educates patients on eyewear options, lens technologies, and proper care for glasses and contacts.
• Maintains accurate records of purchases and patient information.
• Supports daily office functions and keeps the optical area clean and organized.

Skills

Customer service

Interpersonal skills

Communication

Attention to detail

Punctual attendance

Reliability

Job description

About the Role:

We are seeking a friendly, motivated, and experienced Optician or Optical Sales Associate to join this well-established team at a physician-owned, private practice. The ideal candidate is passionate about delivering exceptional customer service, enjoys assisting patients with eyewear selection, and thrives in a fast-paced retail environment.

Key Responsibilities:

• Greets patients and assists them in selecting eyeglass frames and lenses.
• Provides expert advice on lens options, coatings, and frame styles.
• Takes accurate measurements for eyeglasses (PD, segment height, etc.) and ensures a proper fit.
• Processes eyewear orders, checks in and inspects new glasses, and completes adjustments and repairs.
• Educates patients on eyewear options, lens technologies, and proper care for glasses and contacts.
• Maintains accurate records of purchases and patient information.
• Supports daily office functions and keeps the optical area clean and organized.

Benefits:

• Competitive pay ranging from $25 to $35 per hour (commensurate with experience).
• Opportunity to gain experience in a dynamic clinical setting.
• Offers a supportive and friendly team environment with opportunities for professional development.

Requirements:

• Must demonstrate excellent interpersonal and communication skills and deliver outstanding customer service.
• Previous experience in optical sales as an optician is required.
• Must show strong attention to detail and organizational skills, adapt quickly to a dynamic retail environment, demonstrate efficiency, effectiveness, and commitment to patient satisfaction, arrive on time and maintain a stellar attendance record, and use reliable transportation.