Optical Sales Associate

Pearle Vision - Gahanna; Gahanna (OH); On-site; USD 19,000 - 31,000; Part time

Job summary

Pearle Vision - Gahanna is seeking a part-time Optician to attract and retain patients by delivering an exceptional experience, fitting frames, and assisting with prescriptions.

The role requires 20-25 hours weekly with Saturday work; you will work with doctors and staff to merchandise, price, and manage patient care, while using your optical knowledge and sales skills to grow the business.

Qualifications

• High school diploma or equivalent; retail experience helpful.
• Strong customer service and sales skills.
• Ability to communicate clearly and build relationships.
• Retail or optical knowledge is a plus.
• PC/laptop experience preferred.

Responsibilities

• Drive store sales by fostering a retail selling culture.
• Develop professional relationships with associates and Doctors.
• Fill ophthalmic prescriptions and fit lenses/frames.
• Recommend lenses and coatings to patient needs.
• Assist patients in frame selection and coordinate to prescription.
• Perform optical measurements.
• Ensure accurate pricing, POS entry, and delivery quotes.
• Support merchandising and marketing programs.
• Other duties as assigned by Store Manager

Skills

Retail sales

Customer service

Communication

Problem solving

Attention to detail

Optical experience

Education

High school diploma or equivalent

Tools

POS system

Job description

GENERAL FUNCTION

The basic function of the Optician is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction.

AVAILABILITY

This part‑time position is 20-25 hours per week with Saturday availability required.

MAJOR DUTIES & RESPONSIBILITIES

• Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills.
• Develop professional business relationships with other associates and Doctors.
• Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following:
  • Utilize optical prescription in conjunction to the patient's visual requirements.
  • Recommend specific lenses, and lens coatings to suit patient needs.
  • Assist patients in the selection of frames, and coordinate frames to prescription and patient need.
  • Perform appropriate optical related measurements.
• Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes.
• Provide appropriate guidance to patients regarding Managed Vision Care.
• Assist the store with being effectively merchandised according to the Planogram and other Company standards.
• Assist with the timely execution of approved Marketing programs and initiatives, and the implementation of appropriate signage and promotions according to company standards.
• Other duties as assigned by Store Manager

KNOWLEDGE & SKILLS

• Ability to sell, through use of sales skills and accountability for sales results.
• Experience and proven results with a retail or customer service establishment.
• Ability to present and implement decisive and creative solutions to opportunities to grow the business.
• Ability to provide enthusiastic and concise communication to meet/exceed patient expectations.
• Foster positive and results-oriented associate and doctor relationships.
• Attention to detail and follow-up.
• Ability to manage priorities through adaptability and flexibility.
• Willingness to take calculated risks.
• Experience with personal computers preferred.
• Some optical experience preferred

EDUCATION

High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail environment.

The incumbent or successful candidate must meet the position requirements above in order to perform the essential functions of this position and achieve the outcomes/results indicated in this position description. The Company will make every effort to make reasonable accommodations upon request to enable qualified individuals with known disabilities to perform the essential functions of their job