Optician

Cataract-and-Vision-Center-of-Hawaii; Honolulu (HI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid time off

Employee eyewear benefits

Job summary

Cataract-and-Vision-Center-of-Hawaii is seeking a friendly, professional Optician to join our ophthalmology practice. You will help patients select eyewear that meets their vision needs, lifestyle, and preferences while delivering excellent patient service.

Responsibilities include taking accurate measurements such as pupillary distance, explaining lens options and warranties, verifying prescriptions, processing orders, fitting eyeglasses, and maintaining patient records.

Qualifications

• Experience in optical/eyewear preferred.
• Strong customer service and communication skills.
• Detail-oriented with good organizational skills.
• Ability to work independently and as part of a team.
• Experience with EMR or optical software is a plus.

Responsibilities

• Assist patients with selecting frames and lenses.
• Take pupillary distance and other measurements.
• Explain lens options, coatings, materials, pricing, and warranties.
• Verify prescriptions and process orders.
• Adjust and fit eyeglasses.
• Maintain patient and optical records.
• Provide excellent customer service and create a positive patient experience.
• Assist with inventory management and organize frames and supplies.
• Process payments and assist with insurance or vision plan benefits.

Skills

Customer service

Communication

Detail-oriented

Teamwork

Independent worker

Tools

EMR systems

Optical software

Job description

We are seeking a friendly, professional, and dependable Optician to join our ophthalmology practice. The ideal candidate will provide excellent patient service while assisting patients with selecting eyewear that meets their vision needs, lifestyle, and preferences.

Responsibilities

• Assist patients with selecting frames, lenses, and other optical products.
• Take accurate measurements, including pupillary distance and other necessary measurements.
• Explain lens options, coatings, materials, pricing, and warranties.
• Verify prescriptions and ensure orders are accurate.
• Submit and process optical orders and follow up on outstanding orders.
• Adjust and fit eyeglasses for patients.
• Repair and troubleshoot minor eyewear issues.
• Maintain accurate patient and optical records.
• Provide excellent customer service and create a positive patient experience.
• Assist with inventory management, including receiving and organizing frames and optical supplies.
• Process payments and assist with insurance or vision plan benefits when applicable.
• Maintain a clean, organized, and professional optical area.
• Work closely with doctors and clinical staff to ensure smooth patient care.
• Perform other duties as assigned.

Qualifications

• Previous optical or optician experience preferred.
• Strong customer service and communication skills.
• Detail-oriented with excellent organizational skills.
• Ability to work independently and as part of a team.
• Professional, dependable, and positive attitude.
• Comfortable working in a fast-paced medical/optical environment.
• Experience with electronic medical records or optical software is a plus.

What We Offer

• Competitive pay based on experience and qualifications.
• Full-time benefits may include medical insurance, 401(k), paid time off, and employee eyewear benefits.
• Professional and supportive work environment.
• Opportunity to work alongside experienced ophthalmologists and optometrists.
• Opportunity for professional growth and training.

We are an equal opportunity employer.

Employment Type:
Full Time