Optical Retail Team Lead

LensCrafters; Bakersfield (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

LensCrafters in Bakersfield, CA is hiring an Assistant Manager to lead daily store operations and support the Store Manager in driving sales and recovery of customer experience. You will act as a business owner within the local market, upholding LensCrafters’ standards and promoting exceptional patient care.

The role emphasizes team leadership, visual execution, and maintaining strong relationships with optometrists and customers, with a focus on achieving KPIs and delivering results in a

Qualifications

• High School graduate or equivalent
• 1+ year(s) management/supervisory experience with direct reports
• Knowledge of retail operations, processes & policies
• Strong basic math skills
• Familiarity with cash register, computers & calculators
• Must have a strong command of the English language for all written correspondence & oral communication
• Strong communicator & listener
• Demonstrated high-level of selling skills
• Proven ability to problem solve

Responsibilities

• Delivers quality & improvement to exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count; Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
• Strong understanding of retail business translating to positive sales, business results & understanding the market & competitors
• Supports store business plans to maximize sales & profit
• Partner with store manager to lead & develop team
• Delivers clear, constructive, timely feedback & partners with Store Manager on development
• Executes visual directives & maintains store appearance
• Maintains positive working relationship with doctors
• Promotes team compliance to all policies
• Performs administrative duties
• Works a flexible schedule, including nights & weekends

Job description

LensCrafters in Bakersfield, CA is hiring an Assistant Manager to lead daily store operations and support the Store Manager in driving sales and recovery of customer experience. You will act as a business owner within the local market, upholding LensCrafters’ standards and promoting exceptional patient care.

The role emphasizes team leadership, visual execution, and maintaining strong relationships with optometrists and customers, with a focus on achieving KPIs and delivering results in a