Licensed Assistant Manager - Optical Retail Leader

EssilorLuxottica; Torrance (CA); On-site; USD 37,000 - 58,000; Full time

Benefits offered by this job

Health care benefits

Employee discounts

Bonus and commission plan

Job summary

LensCrafters is seeking a Licensed Assistant Manager in Torrance, CA to lead in the Store Manager's absence, drive sales, and deliver exceptional eye-care experiences. You will oversee daily operations, training, scheduling, and ensure compliance with company policies while maintaining the store's appearance and customer service standards.

The role requires a current state Opticianry license, strong leadership, and hands-on coaching of the team to meet KPIs.

Qualifications

• High School graduate or equivalent.
• Current & valid state Opticianry license.
• 1+ year(s) management/supervisory experience with direct reports.
• Knowledge of retail operations, processes & policies.
• Strong basic math skills.
• Familiarity with cash register, computers & calculators.
• Must have a strong command of the English language for all written correspondence & oral communication.
• Demonstrated high-level of selling skills.
• Proven ability to problem solve.

Responsibilities

• Delivers quality & improvement to meet or exceed all key performance indicators (KPIs).
• Demonstrates understanding of retail business & market trends.
• Supports the store manager in diagnosing the business & leverage synergies of Retail, Lab & Doctor.
• Supports store business plans to maximize sales & profit.
• Partners with store manager to lead a team through knowledge & skills.
• Provides training & guidance to team members.
• Delivers clear & constructive feedback in a timely manner.
• Informs store manager of any situation that may require development or disciplinary action.
• Supports recruiting, helps select high caliber team & creates talent pipeline.
• Follows guidelines to staff store optimally.
• Shows pride in the store appearance & executes visual directives.
• Maintains positive working relationship with doctors.
• Adheres to Company policies & procedures. Meets or exceeds goals.
• Anticipates problems; seeks long-term solutions; maintains a safe working environment.
• Works a flexible schedule, including nights & weekends.
• Under current & valid state Opticianry license perform lens-related duties.

Skills

Management experience

Retail operations

Customer service

English proficiency

Financial literacy

Education

High school diploma or equivalent

College degree or equivalent

Job description

LensCrafters is seeking a Licensed Assistant Manager in Torrance, CA to lead in the Store Manager's absence, drive sales, and deliver exceptional eye-care experiences. You will oversee daily operations, training, scheduling, and ensure compliance with company policies while maintaining the store's appearance and customer service standards.

The role requires a current state Opticianry license, strong leadership, and hands-on coaching of the team to meet KPIs.