Optical Retail Lab Operations Specialist

EssilorLuxottica; West Chester Township (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health care

Paid time off

Employee discounts

Bonus plan

Job summary

EssilorLuxottica, in the United States, seeks a Retail Lab Operations Specialist to support manufacturing process initiatives ensuring quality, safety, and technical excellence in retail labs. The role requires in-store manufacturing operations knowledge, including equipment, processes, and optical expertise, with testing, quality assurance, and process improvement across functions.

Collaboration with Procurement, Operations, Training, EHS, Lens and Product Centers of Excellence, vendors, and

Qualifications

• 4 years' experience in optical retail, quality manufacturing, and lab operations.
• Exceptional attention to detail with strong analytical and critical thinking skills.
• Customer-focused mindset with the ability to identify and resolve issues effectively.
• Demonstrated ability to manage multiple projects simultaneously with minimal supervision.
• Effective communication skills and ability to work across diverse teams.

Responsibilities

• Maintain a thorough understanding of retail manufacturing operations, products, processes, equipment, and testing procedures.
• Manage material supplies and equipment to ensure availability and proper function.
• Support testing and validation of lab equipment, supplies, lenses and frames for in-store manufacturing readiness.
• Perform routine maintenance and upkeep of test and process equipment.
• Prepare and maintain technical reports, logs, and data records as required.
• Analyze operational and quality data to identify trends, support decision making, and recommend improvement opportunities.
• Support best practice standards, workflow analysis, and continuous improvement initiatives for retail lab operations.
• Assist in the development, implementation, and maintenance of standard operating procedures and best practice documentation.

Skills

Optical retail experience

Analytical skills

Attention to detail

Cross-functional collaboration

Tools

Microsoft Office

Excel

PowerPoint

SharePoint

Job description

EssilorLuxottica, in the United States, seeks a Retail Lab Operations Specialist to support manufacturing process initiatives ensuring quality, safety, and technical excellence in retail labs. The role requires in-store manufacturing operations knowledge, including equipment, processes, and optical expertise, with testing, quality assurance, and process improvement across functions.

Collaboration with Procurement, Operations, Training, EHS, Lens and Product Centers of Excellence, vendors, and